Backorder Policy

Backorder Policy

At Linea Form, we work with established manufacturers and authorized distribution partners to supply premium equipment systems. On occasion, certain products may be listed or advised as backordered due to manufacturer availability.

Placing a Backorder

If an order is placed for a product that is on backorder, payment is processed at the time the order is placed.

This allows us to:

  • Secure your place in the manufacturer’s fulfillment queue

  • Confirm and reserve inventory as it becomes available

  • Avoid delays related to payment authorization at the time of shipment

Processing payment at the time of order ensures a smoother fulfillment process once the product is ready to ship.

Availability & Estimated Timelines

Backordered items are subject to manufacturer production schedules and availability.

  • Estimated delivery timeframes (ETAs), when provided, are estimates only

  • ETAs may change due to factors outside of Linea Form’s control, including production timelines and logistics delays

  • We will communicate any material updates regarding availability as they are received from the manufacturer or distributor

If You Did Not Intend to Place a Backorder

If you placed a backorder unintentionally, you have the following options prior to shipment:

  1. Change to an Alternative Product
    You may choose a comparable product currently available on our site. If you place a new order, please contact us promptly so we can assist with canceling and refunding the original order.

  2. Request Order Cancellation
    If the order has not yet shipped, you may request cancellation and a full refund after we confirm cancellation eligibility with the manufacturer or distributor.

To request changes or cancellation, please contact us at:
Email: info@lineaform.co
(Replace with your actual support email)

Refunds are issued to the original method of payment and may take several business days to appear, depending on your payment provider.

If No Action Is Taken

If we do not receive written instructions from you prior to shipment, we will assume you wish to keep your order active until the product becomes available.

We will continue coordinating with the manufacturer or distributor on your behalf and will provide shipping and tracking information once the order is fulfilled.

Important Notes

  • Linea Form is a systems-design and sourcing partner, not the manufacturer of the products sold unless explicitly stated

  • All backordered items are subject to manufacturer availability and production schedules

  • Linea Form does not control manufacturing timelines but works closely with partners to fulfill orders as efficiently as possible