TTW04B Defender

Shipping Policy

This Shipping Policy applies to orders placed through Linea Form, a retail brand operated by RDC Enterprises LLC, a United States limited liability company.

Administrative Office:
7515 Cobblewood Ln
Granger, IN 46530
United States

Email: info@lineaform.co
Phone: +1 (574) 378-2643
Business Hours: Monday–Friday, 8:00 AM – 5:00 PM EST

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Shipping Coverage

Ships From: United States
Ships To: United States (contiguous 48 states unless otherwise stated)

We currently ship within the United States only. Orders outside supported regions will not be processed.

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Order Confirmation

After placing an order, you will receive an automated confirmation email.

If you do not receive confirmation within 24 hours, please contact info@lineaform.co.

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Processing & Delivery Time

Order Processing Time: 1–3 business days
(Processing time does not include shipping transit time.)

Estimated Delivery Time: 7–14 business days after shipment
Delivery times may vary depending on product type, destination, and carrier scheduling.

Tracking information is provided once the carrier scans the shipment.

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Shipping Costs

For applicable products, shipping within the contiguous United States is included in the listed price.

The final price displayed at checkout reflects the total amount charged.
No additional standard shipping or freight fees are added after purchase unless otherwise clearly stated before checkout.

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Freight & Large Equipment Deliveries

Large or heavy items may ship via freight carrier.

For freight deliveries:

• The carrier may contact you to schedule a delivery appointment.

• An adult (18+) must be present to sign for delivery.

• The delivery location must be accessible to standard freight vehicles.

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Site Readiness (Commercial Equipment)

Certain professional-grade equipment may require confirmation that the delivery location can safely receive the unit.

This may include:

• Adequate delivery access

• Space and clearance requirements

• Utility readiness (power or water when applicable)

This process does not affect pricing and is conducted solely to ensure proper delivery.

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Delivery Inspection & Damage Reporting

All shipments must be inspected at delivery.

If visible damage is present:

• Note the damage on the delivery receipt before signing.

• Take photographs of packaging and product.

If concealed damage is discovered:

• Notify us within 48 hours of delivery.

• Provide photos and order details.

Failure to report shipping damage within 48 hours may limit carrier claim eligibility.

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Shipping Damage Resolution

If shipping damage is verified, we will arrange a replacement or issue a refund at no additional cost.

All original packaging must be retained until the claim is resolved.

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Customer Support

For shipping questions or order assistance:

Email: info@lineaform.co
Phone: +1 (574) 378-2643
Business Hours: Monday–Friday, 8:00 AM – 5:00 PM EST

RDC Enterprises LLC
7515 Cobblewood Ln
Granger, IN 46530
United States

Backorder Policy

At Linea Form, we work with established manufacturers and authorized distribution partners to supply premium equipment systems. On occasion, certain products may be listed or advised as backordered due to manufacturer availability.

Placing a Backorder

If an order is placed for a product that is on backorder, payment is processed at the time the order is placed. This allows us to:

• Secure your priority: Secure your place in the manufacturer’s fulfillment queue.

• Reserve Inventory: Confirm and reserve inventory as it becomes available.

• Streamline Delivery: Avoid delays related to payment authorization at the time of shipment.

Processing payment at the time of order ensures a smoother fulfillment process once the product is ready to ship.

Availability & Estimated Timelines

Backordered items are subject to manufacturer production schedules and availability.

• ETAs: Estimated delivery timeframes (ETAs), when provided, are estimates only.

• Timeline Shifts: ETAs may change due to factors outside of Linea Form’s control, including production timelines and logistics delays.

• Communication: We will communicate any material updates regarding availability as they are received from the manufacturer or distributor.

If You Did Not Intend to Place a Backorder

If you placed a backorder unintentionally, you have the following options prior to shipment:

1. Change to an Alternative Product: You may choose a comparable product currently available on our site. If you place a new order, please contact us promptly so we can assist with canceling and refunding the original order.

2. Request Order Cancellation: If the order has not yet shipped, you may request cancellation and a full refund after we confirm cancellation eligibility with the manufacturer or distributor.

To request changes or cancellation, please contact us at:

• Email: info@lineaform.co

• Refunds: Approved refunds are issued to the original method of payment and may take several business days to appear, depending on your payment provider.

If No Action Is Taken

If we do not receive written instructions from you prior to shipment, we will assume you wish to keep your order active until the product becomes available. We will continue coordinating with the manufacturer or distributor on your behalf and will provide shipping and tracking information once the order is fulfilled.

Important Notes

• Sourcing Partner: Linea Form is a systems-design and sourcing partner, not the manufacturer of the products sold.

• Manufacturer Control: All backordered items are subject to manufacturer availability and production schedules.

• Efficiency: Linea Form does not control manufacturing timelines but works closely with partners to fulfill orders as efficiently as possible