Delivery & Inspection

Delivery & Inspection

Linea Form works with established manufacturers and authorized distribution partners to ensure professional handling and delivery of premium equipment systems. The following outlines what to expect from order confirmation through delivery and inspection.

Order Confirmation

Once your order is placed, you will receive an order confirmation email confirming that we have received your order and payment authorization.

After confirmation, our team begins processing your order to verify availability and coordinate fulfillment with the appropriate manufacturer or distributor.

  • If an item is in stock and available, your order will move forward for shipment.

  • If an item is on backorder or unavailable, we will contact you via email with available options, including waiting for availability or requesting a cancellation in accordance with our policies.

If you do not receive an order confirmation email, please contact our customer support team and we will assist promptly.

Order Processing & Shipment

Orders are typically processed within 2–5 business days.

Once shipped, delivery generally occurs within 7–14 business days, depending on product type, carrier, and destination.

Some products may have longer lead times due to manufacturing schedules or availability. Any product-specific lead times will be communicated on the product page or by our team if applicable.

Tracking information will be provided once available. Please note that tracking details may take 1–2 business days to become active after shipment confirmation.

Freight & Large Item Deliveries

Larger or heavier items may ship via freight carrier rather than standard parcel services.

For freight deliveries:

  • A delivery appointment may be required

  • The carrier may contact you in advance to schedule delivery

  • A signature may be required at the time of delivery

It is the customer’s responsibility to ensure appropriate access for delivery.

Delivery Inspection (Important)

Upon delivery, inspect all packages immediately before accepting them.

  • If the packaging shows visible damage, you must note the damage with the carrier and, if severe, refuse the delivery

  • If damage is discovered after delivery, notify Linea Form within 48 hours and provide clear photos of the packaging and product

Failure to report damage within this timeframe may affect our ability to file claims with the carrier or manufacturer.

Product Quality & Damage Claims

If an item arrives damaged or missing components, Linea Form will assist in coordinating a resolution with the manufacturer or carrier.

When damage is confirmed:

  • Replacement or refund options will be provided in accordance with manufacturer and carrier policies

  • Customers are not responsible for return shipping costs related to verified shipping damage

Please do not discard packaging until the issue has been resolved.

Cancellations & Returns

Return and cancellation eligibility is governed by our Refund & Returns Policy.

Key points:

  • Most eligible returns must be requested within 30 days of delivery

  • Items must be unused, uninstalled, and in original packaging

  • Some products may be subject to restocking fees or may be non-returnable

  • Return authorization is required before sending any items back

Please contact our support team to initiate any return or cancellation request.

Compliance & Installation Responsibility

Customers are responsible for confirming that purchased products comply with applicable local, state, or municipal codes.

If an installation will be subject to inspection, we recommend confirming requirements with the appropriate authority prior to purchase. Linea Form does not guarantee compliance with local regulations.

Need Assistance?

If you have questions regarding delivery, inspection, or your order status, our support team is available to help.

Live Chat: Available during business hours
Email: info@lineaform.co